Sure, here’s one that’s still fresh in my mind. I was leading a client workshop in a maze of overlapping stakeholder interviews, shifting priorities, and a ton of legacy documentation. I pulled out a whiteboard, a compass—metaphorically, of course—and started marking the cardinal directions of user intent. I sliced the chaos into north, south, east, west sections and wrote a single line of insight for each. Then I mapped each line to a clear action, like a compass needle pointing to the next step. I kept the map tiny, every detail printed, so no one could get lost. When the last dot was placed, the whole team saw the straight line they’d all been chasing. The result? A lean, step‑by‑step journey that no one felt rushed through, even though it felt like I’d over‑engineered the map. That’s how I turn a wild trail into a clean path.

Thanks! I love the word “play”—we’re all just chasing the next win. Keep that compass handy and watch the team glide.