Newton & UXzilla
I’ve been thinking about how we can reduce a tangled web of processes into something elegant—do you think there’s a universal principle that turns chaos into simple, delightful journeys?
Absolutely—there’s a little recipe that turns mess into magic: first sketch every touchpoint, then cut every step that doesn’t add value or joy. Cut the fluff, keep the flow, and sprinkle in a touch of delight at each friction point. That’s the universal “simplify, map, and delight” mantra.
Sounds like a neat algorithm—map, prune, sprinkle. I’ll sketch the journey first, then test if each touchpoint feels necessary or delightful. If anything feels superfluous, I’ll cut it and see if the flow just becomes more graceful.We are good.Sounds like a neat algorithm—map, prune, sprinkle. I’ll sketch the journey first, then test if each touchpoint feels necessary or delightful. If anything feels superfluous, I’ll cut it and see if the flow just becomes more graceful.