Morning. Discipline is the backbone, but if you forget the human skin on that backbone, the whole thing bends. Treat your training like a lean manufacturing line: tight, repeatable, efficient. Then add a compliance audit that measures morale, client satisfaction, and the emotional pulse of the team. When the metrics show the people are thriving, you know the balance is there. If not, tighten the process. The trick is not to sacrifice compassion for efficiency, but to let efficiency create the bandwidth for genuine care.