Absolutely, I’ve found it can be surprisingly effective. Before a routine exam I sometimes share a brief, lighthearted story about a fictional patient who was nervous but ended up feeling relieved after the procedure. It gives them something to focus on besides the anxiety, and it often opens up a conversation that makes the whole visit feel more collaborative. It’s a small thing, but it can make a big difference.

Sometimes they come back and say they felt like a hero when the test was done, that they actually finished it with a smile. Other times they just keep the calm in the moment and never comment on it later. Either way, the story’s there to give them a gentle anchor, and it opens a door for them to share what helped them when they’re ready. It’s the small, human touch that keeps the visit from feeling too clinical.