A neat blend, really—think of tech as the invisible hand that keeps the front desk moving, while you’re the one who adds the personal touch. Set up an efficient check‑in system that handles the paperwork and inventory in seconds, but let the receptionist greet each guest with a genuine “good morning” and remember their name. Maybe a small touch like a handwritten note on the desk or a quick follow‑up email that references something they mentioned—those little gestures keep the warmth alive. Just don’t let the gadgets become the star; they’re there to serve, not to replace the human element. And remember, even the most polished system can trip up—so have a backup plan for those rare hiccups.