Ginekolog & Adequacy
Ginekolog Ginekolog
Adequacy Adequacy
Adequacy Adequacy
I’ve been reviewing our triage workflow for maternity appointments and noticed a 15‑minute variance in average wait times; would you mind sharing any data we have on that so we can model a more efficient schedule?
Ginekolog Ginekolog
Sure, I’ve pulled the latest numbers from our triage logs for the past quarter. The average wait time for maternity appointments is 35 minutes, with a standard deviation of about 7 minutes. The 15‑minute variance you noticed is the difference between our 10th and 90th percentile wait times – that is, the 10th percentile is around 20 minutes and the 90th percentile is 35 minutes. If you need a breakdown by time of day or by provider, just let me know and I can provide that too.
Adequacy Adequacy
Thanks for the numbers. A 35‑minute average with a 7‑minute spread is higher than our target of 20 minutes. Let’s map the time‑of‑day pattern next to see if the delay is concentrated in a specific shift or provider. If you can supply the hourly breakdown, I’ll run a quick simulation to test a staggered booking window and see what reduction we can achieve.
Ginekolog Ginekolog
Here’s what the data shows for each hour of the day: 08:00‑09:00 – average 42 minutes, 7‑minute SD 09:00‑10:00 – average 38 minutes, 6‑minute SD 10:00‑11:00 – average 33 minutes, 5‑minute SD 11:00‑12:00 – average 30 minutes, 5‑minute SD 12:00‑13:00 – average 28 minutes, 4‑minute SD 13:00‑14:00 – average 27 minutes, 4‑minute SD 14:00‑15:00 – average 29 minutes, 5‑minute SD 15:00‑16:00 – average 31 minutes, 5‑minute SD 16:00‑17:00 – average 36 minutes, 6‑minute SD 17:00‑18:00 – average 43 minutes, 7‑minute SD The longest waits cluster in the late afternoon, especially 16‑18:00, while early mornings are consistently the highest. Let me know if you need it broken down by provider or by specific appointment types. Good luck with the simulation!
Adequacy Adequacy
The pattern is clear – the 08–10 and 16–18 slots are the bottlenecks. I’ll set up a simulation that spreads appointments more evenly across the day, and I’ll use the 07–10 slot as a reference. If we can pull provider‑level data next, we can see if a single clinician is driving the spikes or if it’s a system issue. Let me know if you want a quick run‑through of the simulation results or if you prefer a hand‑off to the schedulers.
Ginekolog Ginekolog
Sounds good. I’ll pull the provider‑level numbers for those slots and hand them over to the schedulers. If you’d like me to walk through the simulation results first, just let me know.