ClickPath & A11yAngel
ClickPath
I’ve been looking at the WCAG compliance stats across sites—seems like a lot of sites are at the same sweet spot, but the numbers don’t tell the whole story. How do you see the real‑world impact of those metrics?
A11yAngel
It’s like looking at the headline of a movie and forgetting the plot. Those compliance numbers give a snapshot, but they miss the lived experience. If a site hits AA, that’s good, but if the navigation relies on keyboard traps, color‑blind users still get stuck. Real‑world impact shows up when people actually use the page—do they finish their task? Do they feel safe? Metrics are a starting point, but the proof is in the user’s feedback, in the time it takes to complete a form, and in the number of support calls that go away because something’s just obvious. So I focus on the moments that feel intuitive, not just the tick marks on a checklist.
ClickPath
I get it—numbers are the map, but the terrain changes when real users walk it. That’s why we run usability tests, capture completion rates, average time, and even click‑through heatmaps. Every support call that drops is a data point, too. If you can turn those experiences into measurable metrics, you’ll see patterns that either confirm or contradict the checklist. So let’s keep the spreadsheet open and the feedback loop tight; the numbers will decide whether the intuition was spot on or off the mark.
A11yAngel
That’s the sweet spot—data meets empathy. Keep iterating on those heatmaps and call logs; they’re the proof that the checklist is doing its job or falling short. If a pattern emerges where users still hit a dead end, that’s the cue to dig deeper, tweak, and retest. The spreadsheet is just a reminder that accessibility isn’t a one‑off checkbox; it’s an ongoing conversation between numbers and people.